机顶盒的使用方法与故障解决?
portant; overflow-wrap: break-word !important; font-family: Optima-Regular, PingFangTC-light; font-size: 15px; letter-spacing: 0.544px; text-indent: 34px; background-color: rgb(0, 0, 0); color: rgb(255, 255, 255);">1、普通高清机顶盒故障
portant; overflow-wrap: break-word !important;">加载到30%以下为网线问题,50%为光猫业务问题,85%为接入账号问题,能到100%报错为业务账号问题。
portant; overflow-wrap: break-word !important; font-family: Optima-Regular, PingFangTC-light; font-size: 15px; letter-spacing: 0.544px; text-indent: 34px; background-color: rgb(0, 0, 0); color: rgb(255, 255, 255);">2、安卓内核4k机顶盒
portant; overflow-wrap: break-word !important;">50%以下网线,接入账号,光猫数据均有可能问题,50%以后为业务账号问题。
portant; overflow-wrap: break-word !important; font-family: Optima-Regular, PingFangTC-light; font-size: 15px; letter-spacing: 0.544px; text-indent: 34px; background-color: rgb(0, 0, 0); color: rgb(255, 255, 255);">3、4K高清机顶盒
portant; overflow-wrap: break-word !important;">7%,局域网连接故障,检测网线是否接好,检查设置里“有线连接”是否勾选。
portant; overflow-wrap: break-word !important;">52%,互联网连接故障,检测所连接的网络是否可以正常访问Internet。
portant; overflow-wrap: break-word !important;">83%,平台认证故障,检测所连接的网络是否可以正常访问Internet。
portant; overflow-wrap: break-word !important;">身份验证出现问题,检查WIFI密码是否输入正确,注意区分字母大小写
portant; overflow-wrap: break-word !important; font-family: Optima-Regular, PingFangTC-light; font-size: 15px; letter-spacing: 0.544px; text-indent: 34px; background-color: rgb(0, 0, 0); color: rgb(255, 255, 255);">4、机顶盒卡屏,花屏:portant; overflow-wrap: break-word !important; font-family: Optima-Regular, PingFangTC-light; font-size: 15px; letter-spacing: 0.544px; text-indent: 34px; background-color: rgb(0, 0, 0); color: rgb(255, 255, 255);">直播,点播,回看均卡屏花屏,有声音无图像
portant; overflow-wrap: break-word !important; color: rgb(217, 33, 66);">portant; overflow-wrap: break-word !important;">解决办法:
portant; overflow-wrap: break-word !important;">1)查光衰 2)查账号配置 3)查iptv总流量超负荷
标签:机顶盒的使用方法机顶盒故障